OVERVIEW
RETURN POLICY
For online purchases made on www.egounleashed.com, if for any reason you are not satisfied with any item purchased, simply return it within 15 days of the shipment date to receive a refund at the net price (after coupons and/or discounts).
Other than defective items, all merchandise must be in its original condition (unwashed, unworn, & price tickets attached). Items marked as “Final Sale” are not eligible for returns. Due to the intimate nature & hygienic standards, lingerie & shape-wear are not eligible for returns. Beauty products may be returned if unopened and in the original cellophane wrapping.
RETURNING PURCHASES
- Detach the top of the package invoice and keep it for your records.
- Circle the item(s) that you are returning and indicate the reason for the return. (Please use the reason codes below.)
- Pack your return in the original package if possible and be sure to include the invoice. Attach the shipping label provided on the front of the invoice (note that $6.95 will be deducted from your refund should you choose to use our enclosed label) and mail the package to:
Ego Unleashed
1930 Innovation Way Ste116
Libertyville, IL 60048
- Please note: shipping and handling charges and return mail charges are not refundable.
- You will receive one email confirming we’ve received your return and a second email once we’ve processed the return. It will take approximately 7-10 business days for your return to be processed. The payment method used to place the order will be credited. It usually takes 1-2 billing cycles for the credit to appear on your billing statement.
RETURN REASON CODES
- Too big
- Arrived late
- Delivered wrong item
- Too short
- Returning a gift
- Didn’t like item
- Too long
- Defective
- Fabric/color not what I expected
- Too small
Other ________________